Some email internet providers can mark general emails of “unknown” accounts such as “spam” – please check your spam folder for previous email replies. If you have your spam filter set on the highest ranking, only emails from senders in your address box will go into your inbox. Any other emails (such as replies from internet sites you have booked on) will go into a “spam” folder. These emails can sit in this folder for many days, but eventually your email system may automatically delete them.
If in doubt, please call us at: +39 0586 211442 or on our mobile at: +39 339 615 8852